Consignment Journey - IPVS Stages Explained

India Post articles move through the IPVS (IPS-web) scan chain - in CSI offices these scans are made on the POS and IPVS modules. Each stage below is what the tracking portal is actually telling you.

1. 1

   Item Booked

   The counter accepts the article and enters it in the booking system (the POS module in CSI offices). A consignment number is generated and the first scan appears.

   Note: No tracking entry yet? Bookings at smaller offices can take a few hours to sync - check again later the same day.

2. 2

   Item Bagged

   The article is sealed into a labelled mail bag at the booking office or the local mail office, along with other articles for the same destination.

   Note: 'Item Bagged' means it left the counter queue and is inside a sealed bag - it has not physically departed yet.

3. 3

   Item Dispatched

   The bag containing your article is handed to transport - a mail van, train or flight - toward the next node (an NSH sorting hub or the destination city's mail office).

   Note: A long gap after this scan usually just means the bag is moving and has not been opened at the next hub yet.

4. 4

   Item Received / In Transit

   A sorting hub (NSH) opens the bag, scans the article, re-bags it and sends it onward. You may see this scan repeat at each hub along the route.

   Note: Repeated 'Item Received' scans at different hubs are normal on long routes (e.g. district SO to metro NSH).

5. 5

   Out for Delivery

   The article reached the delivery post office, was scanned into the beat list and is with the postman on today's round.

   Note: If delivery fails (locked house, addressee absent), it returns to the office and the status shows a delivery attempt note.

6. 6

   Item Delivered

   The addressee (or an authorised person) received the article. For accountable articles the signature/e-POD is captured.

   Note: Delivered but not received? Ask the delivery office for the proof-of-delivery record before raising a complaint.